Now that your Relay account is all set up, it’s time to start using it! You may have some questions about various features of your account and/or portal. Relay has an excellent Support Center to answer your questions. Feel free to poke around their site to see what all they have to offer!
If you have specific questions, we’ve outlined some quick-links that you may be looking for below.
NOTE: If you haven't yet set up a Relay business bank account or have questions about your Relay application through PRIME, see Setting up my Relay business bank account. To learn more about what a Relay business bank account through PRIME is, see Why should I have a business bank account?
To reach Relay directly, you can contact them here:
Email: [email protected]
Phone: 1-888-205-9304 — available M–F from 9 am to 5 pm ET
Help Center: support.relayfi.com
GETTING STARTED: Using my Relay business bank account
👉 Eligibility
Application Requirements
Restrictions and limitations
Specific application types
👉 Open an account
Verification
Account management and security
Switching to Relay
MOVING MONEY: Using my Relay business bank account
👉 Adding and withdrawing funds
Connect a bank account
Adding funds
👉 Transfers
Standard transfers
Automatic and scheduled transfers
👉 Sending funds
Setting up and managing payments
Payee management
Cancelling a payment
👉 Receiving funds
Setting up and managing received payments
Payment requests
Compliance and documentation
ACCOUNT: Using my Relay business bank account
👉 Viewing Account Information
👉 Inviting Your Team
👉 Customize Your Account
👉 Managing Your Account
CARDS: Using my Relay business bank account
👉 Set up your Relay card
👉 Using the Relay card
👉 Card settings
👉 Stolen or lost cards
GENERAL: Using my Relay business bank account
👉 Products & Services
RELAY PRO: Using my Relay business bank account
👉 Bill Pay
MOBILE: Using my Relay business bank account
👉 Relay app