Not sure who to reach out to for help? This guide will point you to the right place depending on your question or service. Start here when you can’t find the answer in your email, portal, or Help Center.
General support
General inquiries:
Email: [email protected]
Phone: 855-577-4639
Help Center: help.primecorporateservices.com
Billing questions: [email protected]
Tax billing questions: [email protected]
Schedule or reschedule an appointment: [email protected]
Support by product or service
Entity Formation
New formations: [email protected]
Renewals: [email protected]
Registered Agent
Support: [email protected]
Branded Domain & Email
Setup/help: [email protected]
Business Bank Accounts
Pre-application: [email protected]
Post-application:
1-888-205-9304 (available M–F from 9 am to 5 pm ET)
Business Credit
Email: [email protected]
Phone: 877-791-2790
Bankable Website
Website support: [email protected]
Estate Plans
PRIME EP support: [email protected]
Unlimited Estate Plan support: [email protected]
Tax Preparation
Billing: [email protected]
Onboarding and general support:
Phone: (801)-999-8295
Not a customer?
If you’re interested in learning more about PRIME’s services, contact our scheduling department to book a consultation!
Receiving PRIME communications
Sometimes, your inbox may auto-spam messages coming from new email addresses. To prevent this from happening, we recommend adding the PRIME email addresses associated with the services you purchased on your “Safe Senders” list.